Privacy Policy

 

ACHILLES’ HEEL BY NIRALI RUPAREL‚ hereinafter referred to as “Achilles’ Heel” respects the privacy rights of its online customers and recognizes the importance of protecting the information provided by them.

This “Policy” describes the personal information we may collect from you, the purposes for which we collect it, how we use it and when we may share it with third parties. This Policy also describes the choices you can make about how we collect, use and disclose your information. Achilles’ Heel will not collect, use or disclose your personal information other than in compliance with this Policy.

Achilles’ Heel maintains only the minimal amount of information about its customers in order to send its customers the ordered product. We will not‚ under any circumstances‚ divulge any information whatsoever to any other company or individual except payment gateways or if we are compelled to do so to abide with the law.

 

What kind of information do we collect from this site?

We may collect personal information from you when you save or otherwise provide your personal information to us, such as by communicating with us by phone, e-mail, or otherwise or if you complete an entry form to participate in a contest, promotion or survey, online. As a result of these actions, you might supply us with personal information, such as your name, e-mail and postal addresses, phone number(s), including address and telephone numbers, product interest information and financial information and in certain circumstances, your opinions and individual preferences.

 

For what purposes do we collect information?

Achilles’ Heel may use your personal information collected from the site to (1) send you or your friends, relatives or associates, products that you have ordered; (2) help us learn more about your shopping preferences; and (3) conduct marketing and performance research to assist us in measuring our customer service, benchmarking our performance and to help us improve our shopping experiences and product offerings. As provided below, you may always choose not to receive promotional materials or marketing information.


Does Achilles’ Heel share my information collected from the site with third parties?

If you visit the www.achillesheel.co website, participate in a contest, survey, promotion or special offer, or shop at Achilles’ Heel stores, we may share your personal information with The Achilles’ Heel head office. or any Achilles’ Heel Affiliate or franchisee, so that it can communicate with you (whether by e-mail, post or otherwise) and provide you with promotional materials and additional information about its products, services, contests, promotions and special offers that may be of interest to you, or collect and use that information subject to and for other purposes contemplated by this Policy.

We do not sell or rent your personal information to non-affiliated third parties except as permitted by law or to Achilles’ Heel or any Achilles’ Heel Affiliate. However, in the event of a sale of all or substantially all of our business or another similar transaction, we may transfer or disclose your personal information to a purchaser or prospective purchaser, who may collect, use and disclose such information for the purposes of evaluating the proposed transaction or operating and managing the affairs of the acquired business, or for other purposes identified in this Policy.

We may transfer personal information to non-affiliated third parties for processing pursuant to agreements that prohibit the third parties from using or disclosing the personal information other than for the purpose of processing and which impose security safeguards appropriate to the sensitivity of the information.

We reserve the right to disclose your personal information as required by law, in response to legal process and law enforcement requests, and as necessary to protect the property, interests and rights of Achilles’ Heel, its franchises and its affiliates.

The site may contain links to websites operated by third parties. These websites may collect your personal information. This Policy does not apply to the practices of third parties and Achilles’ Heel does not assume any responsibility for, and by using this website and/or accessing a third party’s website from this website you release Achilles’ Heel of any responsibility for, the actions, practices and omissions of third parties. Please check the privacy policy at each site you visit.


How can I exercise my choices about receiving promotional communications?

We want to communicate with you only if you want to hear from us. If you prefer not to receive promotional information from us, or if you do not want us to use your information to enhance your shopping experience, please let us know by calling us or by writing to us. It may take up to 2 weeks to process your postal mail request, during which period you may continue to receive communications from us.


What are cookies and how does Achilles’ Heel use cookies on the site?

We may use “cookies” to track your preferences and activities on the www.achillesheel.co website. Cookies are small data files transferred to your computer’s hard-drive by a website. They keep a record of your preferences making your subsequent visits to the site more efficient. Cookies may store a variety of information, including, the number of times that you access a site, registration information and the number of times that you view a particular page or other item on the site. The use of cookies is a common practice adopted by most major sites to better serve their clients. Most browsers are designed to accept cookies, but they can be easily modified to block cookies; see your browser's help files for details on how to block cookies, how to know when you have received cookies and how to disable cookies completely. You should note, however, that without cookies, some of the website's functions will not be available, and the user will lose some of the benefits of the site.


How is personal information collected from the site secured by Achilles’ Heel?

We have adopted appropriate measures to ensure the confidentiality of personal information and to safeguard personal information against loss or theft, as well as unauthorized access, disclosure, copying, use or modification, in light of, among other things, the sensitivity of the information and the purposes for which it is to be used.